Safeway Pharmacy at 12821 Braemar Village Plaza in Bristow, Virginia

Customer Reviews about Safeway Pharmacy

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  I've used this Safeway pharmacy for several years. Recently about 20% of my refill requests have gone unfilled (they're not there when I go to pick them up). Safeway claims they didn't get a reply from the Doctor's office, but the Doctor's office says they never got the refill request from Safeway. I asked Safeway Pharmacy to please call the Doctor's office if a refill request isn't answered. The Safeway Pharmacy staff refused. So Safeway doesn't call me if a request is unanswered, and Safeway won't take the initiative to call the Doctor's office if a request is unanswered. I interviewed the pharmacist at the nearby CVS today. She told me that CVS policy is to always call the Doctor's office twice if a request is unanswered, and then to call the customer and let the customer know that there is a problem. CVS's policy sounds much better than Safeway's, so I'm switching all my prescriptions to CVS.
  August 21, 2017

  by Tim Lewis

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Today: 09:00 am — 09:00 pm

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About Safeway Pharmacy in Bristow